Hub's Team

Coming from a career in real estate, Aimee is all about providing a high level of customer service for anyone who walks through the door. You’ll notice her always greeting members and guests with a smile, and their furry friends with an even bigger one.

Alberto is always striving for excellence at any work he does. He cares about life-work balance and creating good relationships with workmates and clients.

A friendly and passionate barista, Alex studied business management at university. Having worked in the hospitality for industry for seven years, he prides himself on presenting you with the perfect brew every time!

Alia is always energetic and an optimistic people-person with years of customer service experience, with a strong passion for shared workspace. Outside of work, you can find Alia horseback-riding, painting by numbers, DIY-ing or hanging out with her wolf-like German Shepherd, Chilli.

Bringing a background in hospitality and a degree in Business, Alice is all about excellent customer service. You will find her at the beach during the summer and at the MCG cheering on the Demons in the winter.

Alice has experience in facilities across varied industries. In her spare time, Alice runs a clothing brand that partners with artisans in rural India, Turkey and Nepal. She is also an Ashtanga yoga teacher and beach lover!

Allie has worked in the coffee industry for 14 years and provides amazing coffee every time! She studied creative writing and English literature, and is often found with her kitten, at brunch, or at the gym.

Anna joins us with over 10 years of hospitality and venue management experience. She loves getting everyone’s morning started with the perfect brew and a smile. Outside of work, she enjoys travelling and seeing photos of everyone’s dogs.

Since moving to Melbourne, Arina has developed a passion for coffee and decided to become a barista. She has worked in hospitality for more than 5 years now, and enjoys traveling and exploring new places.

Ben brings over 10 years of experience in the coffee industry to Hub. Originally from Dublin, Ben moved to Melbourne with his partner in search of new adventures. His love for coffee began as a hobby, but it quickly turned into a career that he is passionate about. When Ben isn’t behind the bar, you’ll find him cycling around the city for nice cafes to read and play chess in.

A qualified project professional, with over ten years experience in the property industry, a background in engineering and multiple sector experience. Brendan‘s role is to help deliver new Hub spaces.

Originally from Ireland, Caite has an extensive experience in customer-facing roles. She loves to travel and has worked across the globe. In her free time, she loves to go wakeboarding, surfing or engage in any other form of outdoor sport.

Carla loves offering people the possibility to enjoy their every day life. She does that by serving them a great cup of coffee or teaching them an awesome yoga practice. In her free time Carla enjoys taking dance classes, going to the museum and having a walk along the river.

Having worked in a dynamic range of customer-facing roles, Chelsea’s passion is to create a positive and welcoming work environment. In her spare time, you’ll find her cheering on North Melbourne at AFL games, going to the gym and spending time with friends.

Daniel has 13 years of experience in Facilities Management with a background in Fit-Out Project Management. He’s passionate about workspaces and creating efficiencies through processes, and also runs a business specialising in photorealistic murals.

With a lifetime of hospitality experience and a degree in hospitality management, Dave is all about delivering exceptional hospitality experiences for our café, events and guests, and always goes out of his way to surprise and delight!

Duncan has supported growing disruptive business for over 20 years as an accountant and consultant, and is now looking after all things financial as Hub grows. He is happiest in the ocean or knee-deep in snow.

Elyssa has been in the hospitality industry as a chef for over 10 years, and is now exploring more of her skills after moving to Australia. Elyssa enjoys cooking and baking in her spare time and is a K-Pop and BTS fan girl.

Ember’s career in operations began in luxury sales where she developed a passion for heartfelt customer service. With her love for people and culture, Ember thrives in delivering personalised service and developing connections within her community.

Since completing her accounting degree, Erin has worked in the industry for over five years. Outside of work, she loves cooking and exploring different styles of cuisines.

Erin has worked in the cafe industry for over 6 years and is passionate about coffee. Outside of work you can find her trying new cafes, at the gym or trying to cook good food.

With an extensive background in customer service and area management, Hayley is passionate about curating and delivering personalised experiences that go above the norm. Outside of work, you will likely find Hayley at the gym, cooking or hanging out with her family and friends.

An entrepreneur passionate about business growth, Helia was born and raised in Iran before moving to Australia to pursue her dreams to help businesses succeed. Outside of Hub, she works on her own businesses and teaches entrepreneurship.

Jack has been making coffee since he was 14, and comes to Hub Australia via London. Outside of work, he’s interested in soccer, movies, and music.

James comes from a diverse hospitality background, working in the industry for most of his adult life. James loves sport, gaming, coffee, and providing great customer service for everyone!

With over 5 years of Real Estate experience, James brings a passion for building strong relationships and ensuring the best member experience possible to Hub. In his spare time, James enjoys playing football and spending time with his family and friends.

With experience in accounts and operations, Janet has worked in various industries ranging from technology to hospitality. She loves to travel, learn new languages and discover new food.

Originally from California, JC joins our team to spearhead the opening of new clubhouses and foster cross-departmental collaboration. He arrives with extensive experience in the hospitality and retail sectors, specifically in driving operational excellence. He’s easily spotted by his bowtie and contributes to his collection on a regular basis.

Jeff has a background in marine science and hospitality. He enjoys interacting with all the different people at Hub and he loves a chat and a pint!

Jeremy has been in the hospitality industry since 2018 and has a passion for amazing coffee. He enjoys creating a comfortable space for great conversations and connections! His pride is making the best cup of coffee every time.

Joe brings over 10 years of experience in customer service and has a passion for building relationships and maintaining a strong connection with the local community. If he isn’t off finding a new spot to camp or a trail to hike, you can find him at home watching his favourite films.

Juana, who was born in Colombia, is an outgoing passionate barista. Outside of work, she enjoys collecting vinyl and loves to share her music at bars.

Karen comes to Hub with a diverse career across customer service, event management, sales and administration.  She is passionate about community, coworking and meeting new people. At home, she enjoys brewing her own apple cider and ginger beer.

Kayla is passionate about all things coffee. She loves engaging with people with bright smiles and getting to know what makes their perfect brew to get their day started. In her free time, Kayla enjoys discovering new spots to explore and spending time with her family and cat.

Originally from Caracas in Venezuela, Kevin brings over 8 years of customer service with him to Sydney. Outside of work, Kevin is a dancer, performer and instructor and is very passionate about the performing arts. Do not hesitate to reach out to Kevin for assistance or if you just want to have a chat!

With a strong background in hospitality and customer service, Kitti brings with her a wealth of knowledge. After being based in Dubai working for international flights as cabin crew, Kitti now studies Business Administration in addition to her role at Hub. In her spare time, Kitti enjoys yoga, travelling and anything health and wellbeing related.

Krissy has a strong passion for all things events. She enjoys liaising with stakeholders to bring an idea to life and exploring how to improve events to meet customer needs. Outside of work, she enjoys going on mini adventures.

Having recently relocated from Switzerland to Australia, Lara comes to Hub with hotel management qualifications. In her free time, she loves to surf, wakesurf, go snowboarding or on a rainy day read a book with a hot cup of tea.

Originally from Birmingham, Laura has lived in Brisbane for six years and has over ten years of experience in hospitality. Outside of work she paints, draws, and cooks, and loves the outdoors, travelling, and music.

Lauren prides herself on being a bubbly, people person who is always happy to help! With a background in hospitality and events, she enjoys meeting new people and building relationships. Outside of work, Lauren loves trying new restaurants and going camping.

Leah has been in the hospitality industry for six years. A very active morning person, she loves seeing people first thing in the morning to get them ready for a big day!

Lev has worked in hospitality for the last 3 years. They have a passion for customer service and quality coffee. In their spare time, they enjoy practicing their Korean, and shopping for new fashion and make-up trends.

Lillian has a long background in retail and customer service and is passionate about providing the best member experience possible. In her spare time, she is on a hunt for bespoke articles for her cats and finding the best cold brew coffee in Melbourne.

With over 17 years experience throughout APAC working for leading corporate and retail clients, Lina is a passionate designer with great attention to detail, resulting in solutions that are flexible, durable and efficient.

Liz Smith has extensive experience in accounting, audit, corporate finance, and consulting. Her career spans roles at Ernst & Young, Grant Thornton, and William Buck, spanning multiple industry sectors. Liz is also currently on the Victorian Regional Council of Chartered Accountants Australia and New Zealand and on the Finance Committee of the Australian Red Cross.

Lucy has 10 years of experience working in customer service and loves being able to help people. Outside of work she enjoys discovering new cafes, and spending time with family and friends.

Luis has worked as a barista for 9 years. He is passionate about coffee and the art of brewing a good cup. When he’s not working, you can find him playing his drums, exploring nearby cafes or brewing beer at home.

With fourteen combined years of hospitality & sales work ranging from Venue Management to Insurance, Marcus has gained a wealth of knowledge & experience in customer service and events coordinating. Outside of this, Marcus is an actor by trade and always ready for the next project.

With 8 years of hospitality and barista experience, Margo is sure to deliver your perfect caffeine hit every time. Outside of work she enjoys trying new restaurants and cafés, painting, DIY, and a strong G&T.

Marie-Laure is all about efficiency, human-centred design and creating spaces that foster innovation and creativity. She holds a degree in Psychology and Management from McGill in Canada, and has a love for all things cooking and food.

Originally from a small island off New Zealand, Maslinka (Link) has found her second home in Sydney. Link’s diverse background includes hospitality, guest relations, accounts, and corporate concierge. In her spare time, you will find her working on her swimwear label, going for walks, and drinking too much coffee.

Matt holds a Bachelors Degree in Wine Marketing and has extensive experience in customer service across a range of industries. He is passionate about the entire customer experience and ensuring everyone involved has the skills and resources to make this great. Matt also doesn’t mind a bit of a sing along given the opportunity.

Maxine has a degree in Visual Arts and Travel and Tourism with experience in Customer Service Management. She is passionate about building great customer relationships and providing excellent service. Maxine loves getting creative and visiting new places.

With over a decade of experience in marketing, Nat is a creative professional who believes that a company’s brand is like a person’s reputation. Her friends say she’s a nerd, but she prefers the word ‘curious’.

Having worked in the hospitality industry across Australia and abroad for over 14 years, Nick fills any spare time indulging in his passions for motorcycling, surfing and watercolour painting.

Nikita has been working as a barista for the last 5 years and it has become one of her loved hobbies. Nikita likes to explore the world with books and paint it in her canvas and imagination. As she also comes from a technology background, she loves to do programming and designing.

After spending four years as a barista in Canada, Noah is now back in the coffee capital of the world. You can always rely on him for a perfect coffee and a great conversation.

Paris has a background in hospitality and experience within flexible workspaces in the UK. She is passionate about providing high quality customer experiences and collaborating with others to achieve this.

Paul joins Hub Australia with over 20 years of experience working within both Systems and Digital Development. Outside of the office, you’ll find him on the golf course or hanging out with his young family on the sunny Mornington Peninsula.

After running his own coffee shop for 9 years, Richard has recently made the move from Tasmania to Melbourne, bringing with him a strong focus on customer service and a knack for creating beautiful latte art. Outside of work, Richard is an avid bodybuilder and has a passion for trading.

Rohit brings in extensive SaaS Product development & implementation experience with focus on Innovation, Customer Experience and Digital Transformation in business. He is passionate about making customer’s lives easy and supporting Business growth using Digital Products.

Sam has worked in both HR and Operations, with background across Hospitality, Media, and NFPs,s. In her downtime, she can be found with a glass of red wine and a true-crime podcast.

Sam comes with Customer Success and hospitality experience, where he has enjoyed meeting and talking to people. On the weekend you’ll find him confidently answering the Saturday quiz only to realise he got 3 out of 20.

Sara brings a background in meetings and events to hub. She is passionate about the MICE industry and enjoys providing clients with the perfect meeting space to suit their needs. Outside of work, Sara enjoys meeting new people and riding her motorcycle to rural parts of NSW.

With over 8 years of experience, Sarah is a dedicated barista who strives to create lasting relationships with members and customers. With a passion for cooking and checking out restaurants, she also spends time as a graphic designer.

Sasha’s enthusiasm for business development and positive member experience shines through her constant smile. She has experience in event/account management and being a true Melburnian, she often knows all the hot spots in town.

With a background in sales and degrees in Hospitality Management and Psychology, Stav is passionate about delivering high quality customer service. Stav loves music and the arts, health and wellness, the beach and discovering new brunch spots on sunny weekends.

With over 10 years of experience across multiple industries in customer service, Stella provides a welcoming smile to the front desk. With a background in Advertising and Design, she loves all visually appealing things and also runs her own small clothing business for fun.

Steph is passionate about customer service with a background in retail and hospitality. She strives to create welcoming environments and help others. Outside of work she’s a gin connoisseur and enjoys spending time with family.

With a background in property management and a degree in both business and property, Steph assists with the management of all Hub Australia sites, with a focus on risk and compliance. Outside of work she enjoys being active outdoors, going out for dinner with friends and getting out of Melbourne when she can!

Stephen is a coffee enthusiast with a passion for everything espresso. With over 14 years behind an espresso machine and 10 years in corporate hospitality environments, he brings his expertise to the team at Hub Customs House.

Summer has spent the past 5 years in Account and Sales Management in the coffee and hospitality industry throughout Australia and Europe. In her spare time, Summer enjoys keeping active, travelling, trying out new restaurants and wine bars, thrift shopping, cooking and eating!

Originally from Canberra, Thea brings over ten years of experience with her to Sydney. Thea is also dance teacher and has a passion for performing arts. Outside of work, you’ll find her staying active or at the beach.

Having just moved to Melbourne from New Zealand, Tino brings with him a passion for delivering the best customer service and experience. His experience includes project coordination, desktop support and customer service, making him the perfect fit for Hub. On the weekends, you can catch Tino playing rugby with mates and spending time with his family.

Tobi is an experienced customer service and marketing professional with an Advertising Communication Bachelor. She deeply enjoys helping others and meeting people. You’re likely to find her exploring Melbourne city on a brisk evening walk.

Tori has a background in the Luxury Hotel industry and Account Management. She is passionate about genuine customer satisfaction and understands that exceptional customer service nurtures genuine relationships – and those relationships lay the foundation for customer retention and growth.

Yada brings over 10 years of hospitality experience to Hub. She loves coffee and animals, and is known for her smile. Say hello when you see her in the cafe!