1. Introduction

1.1 These Terms and Conditions govern the issue of the Hub Church Street Complimentary Day Pass offer.

1.2 Eligible Customers are responsible for complying with these Terms and Conditions.

1.3 These Terms and Conditions are effective from the date of promotion and may be amended from time to time.

2. Definitions

2.1 In these Terms and Conditions, unless the context otherwise states:

• Hub Church Street: The location of Level 4, 459 Church Street Richmond VIC 3121
• Day Pass: Access to Hub Church Street during the working hours of 8 am – 5 pm, Monday to Friday only.
• Eligible customers: Those who meet the criteria of professionally employed or self-employed, from the age of 25+, with a business address and current form of ID.
• Flexible workspace access: Access to the coworking areas of Hub Church Street, which exclude Dedicated Desks, Office Spaces and Office Suites.

3. Redeeming the Complimentary Day Pass offer

3.1 Complimentary Day Pass invitations are only for Eligible Customers and Eligible Customers cannot bring guests, including children.

3.2 Eligible Customers must reply to the email invitation to book their Complimentary Day Pass at least 48 hours prior to arriving at Hub Church Street. Complimentary Day Pass invitations can only be used once.

3.3 Once the Complimentary Day Pass booking request has been made, Eligible Customers will receive an email confirmation which must be presented at Hub Church Street welcome desk.

3.4 It is the responsibility of the Eligible Customer to review operating hours prior to arrival at Hub Church Street.

3.7 Complimentary Day Pass invitations cannot be reinstated and are forfeited where the Eligible Customer has had a change of mind (‘no show’) and does not utilise the Complimentary Day Pass on the day of the booking.

4. Expiry

4.1 All Hub Church Street Complimentary Day Pass invitations are valid for 6 months from the date of issue.

4.2 Invitations must be used before the expiry date which cannot be extended.

5. Accessing Hub Church Street

5.1 Access is subject to the Hub Day Pass entry conditions.

5.2 Where Eligible Customers are declined access to Hub Church Street due to capacity or operational reasons, they may request for a reinstatement of the Complimentary Day Pass invitation, which is at Hub’s reasonable discretion.

6. Other Conditions

6.1 Complimentary Day Passes cannot be sold or exchanged for Cash.

6.2 Hub may withdraw Complimentary Day Pass invitations at any time if an Eligible Customer materially breaches these Terms and Conditions or the Hub access conditions.

6.3 Suitable business attire must be worn, no thongs, singlets, shorts or revealing clothing.